HC/PH Licensing Officer

PREVIOUS APPLICANTS NEED NOT APPLYThe Hackney Carriage & Private Hire Licensing Service is responsible for the licensing, inspection and enforcement of Hackney Carriage and Private Hire drivers, vehicles and operators across the Bradford District. The key objectives of the service are to promote public safety for the public using taxi and private hire vehicles.Role DescriptionWe are looking for a permanent Licensing Officer to join our Regulatory and Compliance Team in HCPH Licensing. This role is an opportunity to make a real difference in our vibrant and diverse city.  The main responsibilities of this role:Have excellent customer service skills, maintaining a polite and professional manner at all times.Have the ability to communicate sometimes complex matters in a way that is easily understood, both verbally, written and by electronic means. Be able to check documents and applications against established guidelines and procedures.Have excellent attention to detail.Interrogate and maintain a range of information systems and databases, completing enquiries as appropriate and in line with service user guidelines and procedures. Be competent in a wide range of IT packages relating to the area of work, including management information. Interpret licensing legislation and policy in a fair and proportionate manner.How to ApplyIf you are interested in joining our team and would like some further information, please contact Emma Stirzaker-Lyons at [email protected]  Employee OfferWhy work for Bradford Council? Find out why by taking a look at Our Employee Offer.pdfEqual Opportunities We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, or sexual orientation.We are committed to creating an inclusive environment where everyone feels valued, respected, and able to thrive. If you require any adjustments to the recruitment process to support your application, please let us know, and we will work with you to meet your needs. The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.