Head of Customer Care & Experience

PDMS is seeking an experienced Customer Care Manager to lead and develop our Customer Care function, uniting support leadership, customer success and service delivery. You will work closely with the CEO and Senior Leadership Team to shape how we care for our customers.

You will be a natural leader who builds a high-performing team, strengthens client relationships and drives service excellence. You will help define the future of Customer Care at PDMS and develop new ways of working to support