Head of Engineering Excellence

• Analyse, streamline, and automate the engineering software delivery process.
• Design and implement robust reporting mechanisms to track progress, measure performance, and identify areas for improvement.
• Champion and drive the adoption of effective ways of working across the engineering organisation.
• Assist teams in following consistent processes for the establishment of goals, objectives, and cross-team prioritisation of work.
• Ensure the right data is captured upstream to enable accurate delivery reporting and engineering metrics.
• Stay close to the teams — listen actively, surface themes, and close the loop by translating feedback into meaningful process improvements.
• Own the engineering effectiveness technology roadmap, ensuring alignment with wider company strategy.
• Empower engineering teams to leverage tools to their fullest potential — identifying and implementing technologies that meaningfully enhance productivity, collaboration, and developer experience.
• Develop engaging training programmes to ensure seamless adoption and optimal use of tooling across the team.
• Support engineering leadership in fostering a culture of continuous learning and development.
• Help implement and maintain a consistent skills framework and development programme for engineers and managers.
• Support team members in developing improved approaches to building and delivering software.
• Develop and maintain meaningful dashboards and reporting to surface data-driven insights to engineering teams and leadership.
• Ensure the right upstream data foundations are in place so that metrics and performance reporting are accurate and actionable.

Requirements

• 4+ years of hands-on enterprise software engineering experience — you understand how engineering teams work from the inside.
• 2+ years of experience in engineering operations, developer experience, process improvement, or a closely related field.
• Experience building or leading an engineering operations or developer experience function is a strong plus but is not required.
• Proven track record of improving processes, implementing new technologies, and driving positive change within engineering organisations.
• Excellent communication, interpersonal, and influencing skills.
• Curiosity and a passion for problem solving, both conceptually and analytically.
• Experience working in a matrixed team structure and influencing across product areas.
• Drive to research, learn, and implement new technologies.
• The ability to work under pressure and adapt to change.

Core Competencies

Demonstrates expertise in engineering operations and process improvement, with a focus on enhancing developer experience and implementing effective reporting mechanisms. Capable of driving cultural change and continuous learning within engineering teams while leveraging technology to improve productivity.

Highest-signal resume keywords

• Engineering Operations
• Process Improvement
• Developer Experience
• Data-Driven Insights
• Training Program Development

ATS Optimization Keywords

Hard Skills

Hard Skills

• Enterprise Software Engineering
• Process Improvement
• Reporting Mechanisms
• Metrics and Performance Reporting
• Technology Roadmap Development
• Automation of Software Delivery
• Cross-Team Prioritization
• Data Capture and Analysis
• Continuous Learning Framework
• Dashboard Development

Soft Skills

• Excellent Communication
• Interpersonal Skills
• Influencing Skills
• Curiosity
• Problem Solving

Industry Keywords

• Engineering Effectiveness
• Matrixed Team Structure
• Agile Methodologies
• Collaboration Tools
• Software Development Processes