Head Of Payroll & HR Operations

Head of Payroll & HR Services

Location: North Wales (Hybrid Working – Minimum 3 days per week at Head Office)

Salary: £65,000 – £70,000 + £7,000 Car Allowance + Excellent Benefits

Ready to take ownership of Payroll, HR Operations and People Systems for a large multi‑site organisation? Supporting a large multi‑site workforce across the UK, this is an exciting opportunity for an experienced operational leader to take ownership of a complex payroll function while leading HR Operations, People Systems and Data.

The Role

You will lead the Payroll & HR Services function, overseeing Payroll, HR Operations, People Systems and Data across the business. This is a hands‑on operational leadership role where you’ll influence how services are delivered, lead transformation initiatives and help shape the future of the People function.

Key Responsibilities

• Oversee a large, complex payroll function, ensuring accurate, compliant and timely delivery.
• Drive continuous improvement across payroll and HR operations, simplifying processes and improving efficiency.
• Lead the development and optimisation of HR & Payroll systems, automation and workflows.
• Ensure robust governance across payroll, people data, GDPR, and statutory compliance.
• Deliver meaningful people reporting and insights to support business decision‑making.
• Build strong relationships with senior stakeholders across the organisation.
• Support acquisitions, integrations and wider business change initiatives.
• Manage external technology partners and suppliers, ensuring excellent service delivery.

About You

• Have significant experience leading a large payroll function within a complex, multi‑site organisation.
• Have responsibility for HR Operations, Shared Services or People Services alongside payroll.
• Have a passion for continuous improvement and enjoy finding smarter, more efficient ways of working.
• Have successfully led process improvement, automation or systems transformation projects.
• Use reporting and analytics to improve operational performance and support business decisions.
• Are an empathetic, people‑focused leader who enjoys coaching, mentoring and developing others.
• Build trust through collaboration and empower your team to perform at their best.
• Balance operational excellence with commercial awareness.

Backgrounds We’d Love to Hear From

• Head of Payroll & HR Services
• Head of Payroll
• Head of Payroll & Benefits
• Head of HR Operations
• Head of HR Shared Services
• Head of People Services
• Payroll Operations Manager
• Payroll & HR Systems Manager
• HR Shared Services Manager
• Senior HR Operations Manager

If your current title isn’t listed but you have led a large payroll function alongside HR Operations or Shared Services, we’d still love to hear from you.

Why You’ll Love This Opportunity

• £65,000 – £70,000 salary plus £7,000 car allowance.
• Hybrid working with a minimum of three days per week at the North Wales head office.
• Opportunity to lead a critical business function within a successful, growing organisation.
• Drive transformation, automation and continuous improvement initiatives.
• Work closely with the senior leadership team and influence the future direction of Payroll & HR Services.
• A supportive culture where your ideas, leadership and expertise will make a genuine impact.
• Excellent benefits package.