Head of Personal Shopping — Luxury Client Experience Lead
Frasers Group
City of Westminster · posted 21 August 2026
Location
City of Westminster, England
Category
Sales
FLANNELS Personal Shopping is seeking a strategic Head of Personal Shopping to lead and evolve its proposition from our London base, with UK locations as needed. You will drive sales, client engagement and profitability, working with Digital, Marketing, Retail and Commercial teams to deliver initiatives and optimize performance across locations.
The role requires a data‑driven mindset, high‑level client acquisition/retention experience, and a track record of leading high‑performing teams while
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