Head of Vision

Department: Customer Service & Operations

Company Description

For 35 years, we have been helping companies grow. It is a path that we know well. When Radius started its business in 1990, it was running a successful fuel SME in the North West of England. Today, we are a global business services company operating in 19 countries on five continents.

Our mission is to help businesses of all sizes adapt to market changes and take advantage of the opportunities that come with them.

We differentiate ourselves by our ability to provide SMBs with fleet and connectivity products and services in a single solution, as well as customised solutions for enterprise-level businesses.

Job Description

Job Purpose

We are seeking an experienced and strategic Head of Vision to lead the end-to-end ownership of our video telematics product line. This leadership role is responsible for development, deployment, and in‑life support.

What you’ll be doing

• Own the full lifecycle of the video telematics product portfolio, including development, launch, and post‑release optimisation
• Translate business requirements into scalable, innovative product solutions
• Ensure timely and successful product delivery aligned with business objectives and market needs

Hardware Development Leadership

• Lead the end‑to‑end hardware development process for video telematics camera systems
• Oversee design, validation, testing, and production readiness of camera devices
• Partner with engineering teams and suppliers to ensure high‑quality, cost‑effective, and scalable hardware solutions

Device Management & Firmware

• Own and oversee device management platforms, including configuration management and remote deployment capabilities
• Lead firmware development cycles including planning, testing, release, and life‑cycle maintenance
• Ensure robust processes for firmware validation, version control, and release governance
• Maintain detailed and accurate change logs for firmware and configuration releases

Configuration Management

• Develop and maintain scalable configuration frameworks for video telematics devices
• Ensure consistency, traceability, and auditability of configuration changes
• Implement best practices for configuration creation, deployment, and rollback strategies
• Maintain comprehensive documentation and change control processes

Cross‑functional Collaboration

• Successfully collaborate with multidisciplinary teams across product, software engineering and operational support functions
• Act as the key liaison between internal stakeholders including product management, operations, and customer support
• Drive alignment across teams to ensure smooth handoffs from development through deployment and support
• Foster a culture of collaboration, accountability, and continuous improvement
• Build, mentor, and manage high‑performing technical teams
• Establish clear goals, development plans, and performance expectations
• Promote a strong culture of innovation, ownership, and operational excellence
• Ensure effective resource allocation and prioritisation across initiatives

Qualifications

What we’re looking for

Technical Expertise

• Extensive experience in video telematics, IoT, or connected device ecosystems
• Proven track record in hardware development for camera or imaging products
• Strong understanding of device management platforms, firmware life‑cycle, and remote device operations
• Deep knowledge of configuration management systems and change control processes
• Familiarity with embedded systems, video processing technologies, and connectivity protocols

Leadership & Management

• Demonstrated experience leading hardware development and support teams in a complex product environment
• Strong people management skills with a focus on coaching and team development
• Experience owning product lines with full accountability for delivery and performance

Process & Operational Excellence

• Expertise in structured product development processes
• Strong attention to detail in maintaining change logs, release documentation, and audit trails
• Experience managing releases across hardware, firmware, and configuration environments

Communication & Stakeholder Management

• Excellent communication skills with the ability to align technical and non‑technical stakeholders
• Ability to communicate effectively with SLT
• Strong problem‑solving and decision‑making capabilities
• Ability to operate effectively in a fast‑paced, evolving environment

Preferred Qualifications

• 5+ Years Experience within video telematics, leading hardware development teams
• Knowledge of regulatory and compliance requirements for connected devices
• Background in scaling products across global markets

Success Measures

• Successful delivery of new hardware / features
• Effective support of in‑life video telematics products
• High‑quality, reliable hardware and firmware releases
• Efficient and scalable device management and configuration processes
• Strong cross‑functional alignment and team performance
• Managing an effective and efficient team

Additional Information

Please contact our Director of Talent Acquisition - Joe Harris - [email protected] for further information.

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge
• Give as you earn scheme (payroll giving) and match funding

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

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