Health and Wellbeing Coach

Job summary

ARC Bucks Primary Care Network

Health and Wellbeing Coach

Salary: From £28,000 (Dependent on Experience)

Hours: 37.5 hours Monday to Friday (part time considered)

Base: Penn Surgery HP10 8LQ with travel across Arc Bucks PCN practices

NHS Pension

25 days annual leave plus bank holidays pro rata

Employee Assistance Programme with 24/7 confidential support

The Opportunity

This isn't simply about giving lifestyle advice.

It's about helping people make lasting changes that improve their health, confidence and quality of life.

Main duties of the job

We're looking for an enthusiastic and compassionate Health & Wellbeing Coach to join our multidisciplinary team at Arc Bucks Primary Care Network. You'll work alongside GPs, nurses, pharmacists, social prescribing link workers and care coordinators to support patients to take control of their health and achieve goals that matter to them.

Whether someone wants to lose weight, reduce their risk of diabetes, improve their mental wellbeing, become more active or better manage a long-term condition, you'll provide the coaching, encouragement and practical support to help them succeed.

You'll have the opportunity to build meaningful relationships with patients, deliver innovative health programmes and contribute to improving the health of our local communities.

You'll be trusted to coach rather than instruct.

You'll be encouraged to innovate rather than simply follow a script.

Most importantly, you'll see first-hand the difference your work makes to people's lives.

Purpose of the Role

To empower people to improve their health and wellbeing through personalised coaching, behaviour change and self-management support.

Working as part of the multidisciplinary team, you'll help patients develop the confidence, knowledge and skills to make sustainable lifestyle changes, improve long-term health outcomes and reduce health inequalities.

About us

About FedBucks

FedBucks is a not-for-profit GP federation of 45 GP practices covering a population of over 550,000 patients across Buckinghamshire. We began in 2016 and now employ around 300 members of staff at our head office site, and across our planned and unplanned care services.

As a GP Federation and Social Enterprise, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes.

Patients are at the heart of everything we do, and we pride ourselves in our purpose when enabling excellent patient care and supporting general practice.

The successful applicant will be required to undergo an enhanced background check (e.g., DBS) prior to appointment, and regular safeguarding training will be provided and required.

Job responsibilities

Key Responsibilities

Personalised Health Coaching

• Provide one-to-one health coaching using personalised care and behaviour change techniques.
• Support patients to identify what matters most to them and develop achievable health goals.
• Deliver ongoing coaching sessions that encourage confidence, resilience and long-term self-management.
• Empower patients to become active participants in their own healthcare.

Long-Term Condition Prevention and Management

• Support patients living with or at risk of long term conditions including diabetes, hypertension, cardiovascular disease and obesity.
• Deliver evidence-based lifestyle interventions to improve physical and mental wellbeing.
• Work alongside clinical teams to promote prevention, early intervention and healthier lifestyles.
• Support delivery of weight management and healthy lifestyle programmes.

Community and Partnership Working

• Work closely with Social Prescribing Link Workers and the wider multidisciplinary team.
• Connect patients with local community activities and wellbeing services where appropriate.
• Help establish peer support groups and community-based wellbeing initiatives.
• Build strong relationships with voluntary organisations and community partners.

Health Promotion

• Deliver health education sessions, group programmes and community events.
• Promote healthy lifestyles across a range of patient groups.
• Encourage shared decision making and personalised care planning.
• Support patients to improve confidence in managing their own health.

Quality Improvement

• Maintain accurate clinical records using GP clinical systems.
• Collect outcome data to demonstrate the impact of coaching interventions.
• Contribute to QOF, IIF and wider quality improvement programmes.
• Participate in service development and continuous improvement initiatives.

What Were Looking For

Essential

Experience supporting people to improve their health and wellbeing through coaching, education or behaviour change.

Excellent communication and motivational interviewing skills.

A compassionate, person-centred approach.

Ability to build rapport and inspire positive change.

Strong organisational and time management skills.

Ability to work independently and as part of a multidisciplinary team.

Good IT and digital skills.

Desirable

Experience of social prescribing.

Knowledge of local voluntary and community services.

Experience using EMIS GP clinical system.

Understanding of personalised care and health inequalities.

Experience of motivational interviewing, health coaching or behaviour change techniques

What We Offer

Health Coaching qualification or willingness to undertake accredited training.

Experience working within primary care, community healthcare or the voluntary sector.

Knowledge of behaviour change techniques and motivational interviewing.

Experience delivering group education or lifestyle programmes.

Experience using GP clinical systems such as EMIS

About Arc Bucks PCN

Arc Bucks Primary Care Network serves around 50,000 patients across four GP practices in South Buckinghamshire. We believe that preventing illness is just as important as treating it, and our Health & Wellbeing Coaches play a vital role in helping people build healthier, more independent lives.

Working alongside our pharmacists, social prescribing team, care coordinators and clinicians, you'll be part of a forward-thinking multidisciplinary workforce delivering truly personalised care. We're committed to innovation, collaboration and making the best use of every member of our team to improve patient outcomes.

Person specification

Personal Attributes

Essential

• Excellent communication and motivational interviewing skills.
• A compassionate, person-centred approach.
• Ability to build rapport and inspire positive change

Qualifications

Essential

• Educated to a GCSE standard

Experience

Essential

• Experience supporting people to improve their health and wellbeing through coaching, education or behaviour change.
• Strong organisational and time management skills.
• Good IT and digital skills.

Desirable

• Experience of social prescribing.
• Knowledge of local voluntary and community services.
• Experience using EMIS GP clinical system.
• Understanding of personalised care and health inequalities.
• Experience of motivational interviewing, health coaching or behaviour change techniques