Health Care Assistant

Job summary

We take genuine pride in our friendly approach in Pre Assessment treating our patients with respect and honesty - a philosophy that is reflected in the outstanding level of care we deliver to our patients every day.

The successful candidate will be responsible for co-ordinating the administrative, physical and psychological care of patients attending clinics for assessment.

We are looking for a motivated and enthusiastic Healthcare assistant to join our team. This post will play a crucial role in ensuring quality and safe care is maintained, whilst moving forward to meet the evolving needs of the service and population we serve.

Main duties of the job

The main duties of the role are to ensure that the patient receives a high standard of care in the department

You will need:

Excellent communication skills

Good practical skills and organisational ability

An understanding of the pivotal role Pre Assessment has in the inpatient pathway

Good IT skills

Ability to work on own initiative and as part of a team

About us

At the Royal National Orthopaedic Hospital (RNOH), we are committed to achieving the best staff experience in the NHS. In the 2023 NHS Staff Survey, we proudly:

• Scored above the national average for the People Promises: "We are recognised and rewarded," "We are always learning," "We work flexibly," "We are a team," and for staff engagement.
• Ranked 1 among all Trusts in North and Central London for all People Promises and themes.
• Ranked 1 among all Acute Specialist Trusts for "We work flexibly."

At RNOH, we're committed to being actively anti-discriminatory and actively inclusive. We recognise our brilliant people do brilliant work, and we offer rewarding careers, no matter what their background. We continue to strive to break down barriers to be the Trust where people come together because what they do matters, makes a difference and where they can thrive.

Joining our organisation means enjoying a wide range of staff benefits, including:

• 24/7 access to wellbeing support through our Employee Assistance Programme.
• A Rewards & Recognition platform, offering opportunities to thank colleagues, send gifts, and access exclusive discounts.
• A dedicated Staff Wellbeing Hub, providing a space to relax and recharge away from the work environment.
• Salary sacrifice schemes for transport (season ticket loans, car and bike), electrical goods, and childcare

At RNOH, we are more than a workplace--we are committed to patients, to excellence and the wellbeing of our staff.

Job responsibilities

Undertake assessment of identified patients through the triaging process ensuring fitness to proceed to surgery.

Responsible for taking and recording basic observations on EPIC

To provide assistance to medical and nursing staff as and when required

To take an active part in Pre Assessment meetings and discussions

Phlebotomy

Person specification

Knowledge, Training & Experience

Essential

• Experience of working within a healthcare environment for 2 years

Desirable

• Phlebotomy

Communication & Relationship Skills

Essential

• Effective communication skills

Planning & Organisational Skills

Essential

• Ability to work under pressure
• Ability to manage own workload