Healthcare Support Worker - Emergency Department

Job summary

We are looking for experienced Band 3 Emergency HCA's to join our nursing team at UHD. The candidate should have experience and evidence of working in an Emergency department and have completed their Band 3 nursing competencies or equivalent. They should be an excellent communicator, be able to work well as part of a team and autonomously.

This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2.Applicants who hold a care certificate accreditation will start in post at Band 3.

This role requires ED competency booklet completed

Please note we cannot offer sponsorship for this role.

Base Location: Royal Bournemouth Hospital and Poole Hospital

Interview Date: 8th September 2026

Main duties of the job

To work as an effective member of the team under the supervision and direction of a registered health care professional, providing dignified, compassionate and safe care for patients whilst ensuring high standards of documentation are maintained.

About us

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not bereimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women's, DEN, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person specification

Qualifications

Essential

• Care certificate (willingness to obtain)

Desirable

• Healthcare related NVQ

Technical Skills Competencies

Essential

• IT literate
• Taking Routine Observations
• Compassionate, interpersonal skills with the ability to communicate effectively with patients, carers and relatives remaining sensitive and empathetic
• Experienced in delivery of personal care
• Taking Neurological Observation

Desirable

• Venepuncture
• Cannulation

Experience

Essential

• HCSW Experience in acute hospital setting

Desirable

• Emergency Department experience