Healthcare Support Worker - Women's Health (A23- jigsaw unit)

Job summary

We are looking to recruit an enthusiastic, compassionate and motivated Healthcare Support Worker to join our friendly Outpatient Gynaecology Team at University Hospitals Dorset (UHD).

A23 Jigsaw provides a range of specialist women's health services including Colposcopy, Post-Menopausal Bleeding, Menorrhagia, Vulval, Gynaecology Oncology and Urogynaecology clinics. This is an exciting opportunity to work within a supportive multidisciplinary team delivering high-quality, patient-centred care.

The successful candidate will support the clinical team in providing safe and effective care for women attending outpatient appointments and procedures. We are looking for someone who is caring, organised, adaptable and able to work effectively in a busy clinical environment. Previous healthcare experience is desirable and an interest in women's health is essential.

The post is primarily based at A23 Jigsaw Gynaecology, Bournemouth Hospital, with occasional cross-site working as required. As part of UHD's transformation programme, the service is expected to relocate to the B5 Harbourside Gynaecology Unit at Poole Hospital during 2027/2028.

22 hours per week:

• Early: 08:30-13:30
• Late: 13:00-17:30
• Long day: 08:30-17:30

Occasional weekend working is required.

Informal visits are welcomed and encouraged.

Interview Date: 7th September 2026.

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Person specification

Qualifications

Essential

• Care Certificate or willingness to complete within an agreed timeframe
• NVQ Level 3 in Health and Social Care (or equivalent healthcare qualification) or relevant healthcare experience demonstrating equivalent knowledge

Desirable

• Phlebotomy/Venepuncture qualification.
• Previous outpatient experience
• previous womens health experience

Personal Qualities

Essential

• Compassionate, caring and professional approach
• Reliable and flexible with a positive attitude
• Excellent interpersonal and communication skills.

Desirable

• Demonstrates an interest in women's health

Technical Skills Competencies /Knowledge

Essential

• Understanding of patient confidentiality, safeguarding and dignity in care.
• Ability to work effectively as part of a multidisciplinary team
• Good communication skills with the ability to support patients who may be anxious or distressed.
• Understanding of infection prevention and control principles.

Desirable

• Experience assisting with minor procedures or examinations.
• Knowledge of gynaecology outpatient services.
• Experience using electrosurgical/diathermy equipment

Experience

Essential

• experience working within health care assistant role

Desirable

• Experience working within a gynaecology, women's health, sexual health, fertility or outpatient setting
• Experience of working within Hospital setting