Hire Controller

Hire Controller Salary: up to £35,000 We are looking for an organised, proactive and customer-focused Plant Hire & Transport Coordinator to join our client, covering two plant hire sites. This is a varied role combining customer service, plant and tool hire, sales, transport planning and driver coordination. Key Responsibilities * Handle customer enquiries in person, by phone and email. * Process plant, tool and equipment hire orders and sales. * Coordinate daily driver schedules and deliveries. * Manage driver performance, holiday schedules and timekeeping. * Ensure vehicles are serviced and MOTs are completed on time. * Maintain stock and keep the shop/yard clean, organised and safe. * Assist with deliveries during busy periods. * Maintain high standards of health & safety, customer service and operational performance. * Monitor and improve KPIs. * Support promotional events and new product initiatives. The Ideal Candidate * Previous experience in plant hire, tool hire, logistics, transport or a similar environment is desirable. * Excellent customer service and communication skills. * Strong organisational and planning abilities. * Good IT skills and attention to detail. * Able to prioritise workloads and solve problems effectively. * Confident working independently and as part of a team. * Reliable, proactive and accountable. * Willing to learn about new products and services. This is an excellent opportunity for someone looking for a hands-on, varied role within a busy plant hire and transport operation. Apply today to join the team