Hire Desk Controller

Hire Desk Controller - Warrington | £28,000-£30,000 + clear progression Are you experienced in plant hire, cranes, lifting or powered access and ready for your next step? We're looking for a Hire Desk Controller to join a growing operation in Warrington, where you'll play a key role in delivering excellent customer service and keeping hire operations running smoothly. Why apply? This is a great opportunity to join a business that's continuing to expand, with plenty of support to help you develop your career. £28,000-£30,000 salary Ongoing training and development Clear progression opportunities as the company grows 22 days' holiday + bank holidays Holiday entitlement increases with time served Varied role with plenty of customer interaction Key Responsibilities: As a Hire Desk Controller, you'll manage customer enquiries, bookings and equipment availability while coordinating deliveries and collections. Handle hire enquiries and understand customer equipment requirements Process bookings, quotations and hire documentation accurately Check equipment availability and allocate plant Coordinate deliveries and collections with drivers and depot teams Keep customers updated throughout the hire process Liaise with suppliers and internal teams to resolve issues Maintain accurate hire system records Build strong relationships with new and existing customers What we're looking for: We're looking for someone with relevant industry experience who enjoys working with customers and thrives in a busy environment. Experience in cranes, lifting, powered access or plant hire Previous experience as a hire controller or similar Strong communication and organisational skills Excellent attention to detail and customer service Confident working under pressure Good IT skills and ability to use hire management systemsIf you're an experienced Hire Desk Controller looking for your next opportunity in Warrington, with training, progression and a growing business behind you, we'd love to hear from you. Apply now and take the next step in your career. Job Number │ 48922 / INDPLANT Location │ Warrington Role │ Hire Desk Controller Platinum Recruitment is acting as an Employment Agency in relation to this vacancy