Hostel Manager

Our client, a homeless charity based in South West London, is currently seeking a Hostel Manager based in Richmond to join their team. Reporting into the Assistant Operations Director you will be responsible for the overall leadership, management, and delivery of a 14-bed, 24-hour supported hostel service.

Responsibilities include:

• Oversee the day-to-day running of the hostel, ensuring a safe, well-managed, and responsive service at all times.
• Ensure full staffing cover across rota shifts, including planning, recruitment support, and absence management.
• Line manage Hostel Team Leader, Hostel Support Workers and Hostel Night Shift Worker, including supervision, appraisal, and performance management.
• Ensure residents receive consistent, high-quality, person-centred support.

About you:

• Significant experience working with people affected by homelessness or rough sleeping, including those with complex needs such as mental ill-health, substance use, or trauma.
• Experience of supervising or managing staff within a supported housing, hostel, or similar environment.
• Demonstrable...