Hotel Doorman

Full-time position, 40 hours

Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious, family-owned Georgian country house hotel offering timeless elegance and modern comfort. We're proud to be a place where exceptional service is delivered with warmth, pride and purpose.

At Sopwell House, we live by our Vision, Purpose and Values.

We are dedicated to creating a world of 'Perfect Contentment' for both our team members and guests alike, 'Spreading kindness one act at a time' along the way. Our team pride themselves on 'Performing with Drive and Serving with Soul' in everything we do.

Your role in our family:

• Greet guests and open doors for arriving and departing guests with a warm, friendly welcome
• Keep the forecourt, entrance and lobby areas tidy and presentable at all times
• Assist guests with luggage and offer directions and information about the hotel
• Park, retrieve and safely manoeuvre guest vehicles with care, keeping keys secure at all times
• Arrange taxis for guests and visitors and help with any transport needs
• Respond to guest queries and requests, resolving complaints promptly and following up where needed
• Cover night shifts on occasion and support the wider Front Office team as required