Hotel Operations Manager

Our leading client is currently seeking an Operations Manager to join their friendly team on a permanent basis. The Operations Manager will be responsible for implementing standard operating procedures across all hotel departments, and overseeing hotel operations in the absence of the General Manager. Key Responsibilities: The Operations Manager will ensure effective performance management and contribute to the strategic business plan Maximise revenue opportunities Prioritise the customer experience by analysing guest feedback and implementing action plans. Collaborate with department heads to lead recruitment efforts and foster team development Promote a culture of service excellence Delegate General Manager responsibilities as needed and ensure smooth hotel operations Key Skills and Experience: Proven experience and a successful track record of managing at HOD level Strong leadership skills with the ability to motivate and manage a team Extensive experience in creating and implementing strategies The Operations Manager will be highly commercially driven Highly motivated, enthusiastic, and a good team player Experience managing a busy team to improve performance FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions. Please contact us to discuss one of our many positions. TPBN1_UKTJ