Housekeeping and Domestic Supervisor

Job summary

1 x 37.5 hours per week

We are currently seeking an enthusiastic, motivated and friendly Housekeeping Supervisor to join our team Fieldhead Hospital, Wakefield.

If you have a passion for delivering high standards, are keen to lead a dynamic team, and are adaptable to varied working hours, this could be the perfect opportunity for you.

The Housekeeping Supervisor plays a key role in maintaining the cleanliness and infection control standards across the hospital. You will oversee the housekeeping team,

Ensuring all clinical and non-clinical areas including patient wards and public areas are cleaned to the highest standards.

The position requires a strong proactive leader with excellent supervisory skills and a can-do attitude.

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role.

We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

Main duties of the job

The housekeeping Supervisor will be responsible for maintaining the high cleaning standards of our wards and departments, allocate housekeepers, assistants to various wards and department areas on a daily basis to ensure that the hospital is clean, safe, and provides a welcoming environment to all the Trust`s patients, visitors and staff.

The Housekeeping Supervisor will organise the rotas to ensure that appropriate cover is provided for all shifts and areas.

The Housekeeping Supervisor will participate in the rostering of staff and must ensure best use of the department`s financial resources.

Maintain records of staff hours, annual leave, sickness and absence.

Responsible for maintaining correct stock levels in the ward stores, and main stock area.

The Housekeeping Supervisor needs to be able to work under pressure with the ability to meet deadlines, they also need to be good motivators for the housekeeping staff.

Good customer service and I.T skills, along with being a great Team Player.

A good working knowledge of COSHH , awareness of the use of colour coding in the NHS would be useful.

Ability to travel between several sites when necessary, required.

All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Job responsibilities

JOB SUMMARY

To manage the provision of a Housekeeping & Domestic Service, including the supervision and training of housekeeping and domestic staff.

JOB DIMENSIONS

Authorising signatory for time sheets, overtime and sickness / absence forms.

Responsible for monitoring and recording stock levels of cleaning consumables and re-order as and when required.

KEY RESULT AREAS

• To work as a Housekeeping & Domestic Supervisor organising own workload and that of housekeeping and domestic staff on a day to day basis in order to ensure the provision of a comprehensive service.
• To participate in the recruitment and selection of staff, in adherence to Trust Policy.
• To undertake staff development reviews in line with the Trusts Policies and Departmental Procedures.
• Responsible for ensuring that all housekeeping and domestic staff are fully trained in Standard Operating Procedures and local work instructions.
• To participate in the housekeeping and domestic supervisors group meetings providing input into the practical induction of Policies and Procedures and implement changes to working procedures.
• Organise regular team meetings to ensure housekeeping and domestic staff are made aware of changes to departmental and Trust Policies and Procedures both new and existing.
• Responsible for ensuring that housekeeping and domestic staff have full understanding of the Trusts Health and Safety Policies and Procedures to include COSHH legislation.
• To monitor the performance of housekeeping and domestic staff to ensure the required standards are achieved.
• Investigate and resolve any issues or complaints relating to hygiene and health and safety, completing IR1 forms as the responsible person.
• To prepare duty rotas allocating time off, authorising annual leave and making adjustments as necessary to ensure that staffing levels are maintained to provide the required provision of service.
• To monitor and record sickness. To undertake return to work and informal sickness interviews with staff.
• To be responsible for organising emergency cleans e.g. floods and vandalism.
• To report and record any maintenance issues in adherence to Property Services procedures. Report areas of concern to Line Manager.
• To action any failures following the quality monitoring audits within specified timescales, reporting the outcome to nominated personnel.
• To be responsible for organisation of decontamination of areas using specialised equipment.
• Responsible for the management and distribution of keys.
• Ensure adherence to quality expectations and standards, identify, recommend, develop and implement new ways to increase organisational efficiency, productivity, quality, safety and / or cost savings.
• Participate in any meetings as required.
• Any other duties that are deemed commensurate with this post.

Trust Values:

The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respect at all time. The post holder must at all times act in accordance with the Trusts Values:

We put the person first and in the centre

We know that families and carers matter

We are respectful, honest, open and transparent

We improve and aim to be outstanding

We are relevant today and ready for tomorrow

Safeguarding:

Report any concerns regarding the safety or wellbeing of children, adults service users, members of their families etc, in accordance with Trust Policy.

Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.

Trust policies and commitments to be read in line with the relevant Trust Policy:

All staff employed by the Trust must comply with the Trusts policies and procedures, undertake appropriate training required for their role and commit to:

ensure they are aware of the Whistleblowing Policy and how they raise concerns;

maintain confidentiality, in line with the Trusts Confidentiality Policy and Code of Conduct;

understand their personal responsibilities with regards to data quality for any information which they create, use or process in accordance with the General Data Protection Regulation (GDPR), The Data Protection Act 2018 (DPA) and Trust Data Protection policy;

comply with the provisions of The Trusts Health and Safety Policy and Protocol. Ensuring their own safety and that of colleagues, service users and visitors. Know the action to be taken in the event of a fire and must undertake fire training annually;

receive supervision in line with the Trusts Supervision Policy and an annual Appraisal in line with the Trusts Appraisal Policy, during which mandatory, role specific and personal development needs should be identified and agreed;

understand their responsibilities under the Trusts Equal Opportunities in Employment Policy and ensure that they adhere to the provisions of the policy;

recognise, respect and support the equality diversity of staff, colleagues, service users, carers and the public. Contribute to a working environment which promotes and responds positively to difference and diversity;

ensure they carry out their duty to safeguard and promote the welfare of children and young people under the age of 18 years, as issued under Section 11 of The Children Act 2004, by being familiar with and adhering to Trust safeguarding policies and participating in relevant training;

comply with their professional responsibilities to develop their practice and deliver care through a Clinical Governance framework (i.e. CPD, Audit, Supervision);

demonstrate, through practice and practical understanding, the importance of the continual development of individual, team and service wide quality improvement;

abide by relevant codes of professional practice, with the organisation taking action when codes of conduct are breached;

work flexibly to meet the needs of the service/organisation, whilst working within a culture of progressive employment practices and commitment to the Investors in People (IiP) Standards.

adhere to the Trusts smoke free policies, which prohibits smoking anywhere on Trust grounds;

being socially responsible by complying with measures that support the Trust in reducing or offsetting our environmental impact;

Identify and report risks, hazards, incidents, accidents and near misses promptly;

In addition to the Trusts own responsibilities under the Health and Social Care Act 2008, Code of Practice on the prevention and control of infections and related guidance, for your safety, ALL staff (and contractors) are responsible for ensuring their work adheres to this Code in the delivery of safe patient care.

This job description is an outline of the main duties of the post. The postholder will be required to undertake other duties commensurate with the band as directed. The content of this post will be reviewed in consultation with the postholder when necessary and in line with the service developments.

For full details of the role please see the supporting documents attached.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Person specification

Physical Attributes

Essential

• Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).

Training

Essential

• Commitment to undertake relevant training commensurate to the job role.

Special Knowledge/Skills

Essential

• Ability to motivate and encourage staff.
• Ability to liaise confidently with colleagues, staff and peers.
• Demonstrate good communication skills both verbal and written.
• Good organisational skills and the ability to prioritise own workload and that of others.
• Proven experience of supervising employees within a service environment and maximising the performance of their team.
• Ability to work as a member of a team and promote team working.
• Ability to deliver on the job training.
• Demonstrable experience of customer service.

Experience

Essential

• Demonstrable supervisory experience.
• Working knowledge of Health & Safety and Risk Assessments.
• Basic understanding of Microsoft Word & Excel.

Qualifications

Essential

• Award in Leadership and Management or equivalent (Level 3) or commitment to work towards.

Desirable

• Certificate in Leadership & Management (Level 3) or equivalent.
• Level 2 Certificate in Control of Infection and Contamination (or equivalent).

Personal Attributes

Essential

• Flexible attitude towards working arrangements.
• A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).