Housing Income Manager

We are seeking an experienced Housing Income Manager to lead the Council's rent collection, arrears recovery and wider housing income function. Key responsibilities include: * Leading the housing income and rent collection service. * Managing current and former tenant arrears and income recovery. * Developing strategies to improve collection rates and reduce arrears. * Monitoring income, performance, financial risk and bad debt. * Leading effective approaches to Universal Credit, Housing Benefit and welfare reform. * Working closely with Housing, Finance, Revenues and Benefits, Legal and external partners. * Ensuring appropriate consideration of vulnerability and safeguarding. * Using data and performance information to drive service improvement. * Leading, managing and developing the income management team. * Contributing to HRA business planning and the wider financial sustainability of the housing service. The ideal candidate will have strong experience of housing income or rent collection within a local authority or social housing environment, together with excellent financial, analytical, leadership and customer-service skills