Housing Support Officer

Job Title - Housing Support Officer Duration - 9 Months Rate - £17- 20 per hour You will manage a caseload of service users, providing tailored support to help them overcome barriers and achieve sustainable outcomes. Main Duties * Deliver structured, person-centred support in line with agreed support plans * Help residents sustain their tenancies and understand their rights and responsibilities * Complete needs assessments, risk assessments, and regular support reviews * Provide guidance around budgeting, debt management, and welfare benefits * Liaise with local authorities, support agencies, and healthcare professionals * Encourage engagement with employment, training, and community activities * Maintain clear, accurate records and case notes * Ensure safeguarding policies and procedures are always adhered to What We’re Looking For * Previous experience within housing, supported accommodation, or community-based support * Understanding of the challenges faced by vulnerable or at-risk individuals * Knowledge of housing processes and benefits systems (advantageous) * Confident lone-working and time management skills * Strong written and verbal communication abilities * A calm, professional and empathetic approach