HSDU Quality Manager

Job summary

Quality Manager HSDUBand 6 - East Sussex Healthcare NHS Trust

Are you an experienced quality professional with knowledge of healthcare decontamination services, medical devices and regulatory compliance?

We are seeking a Quality Manager to lead the Quality Management System within our Hospital Sterilisation and Disinfection Unit (HSDU), whilst supporting quality, governance and compliance activities across wider Estates & Facilities services. The post holder will play a key role in maintaining compliance with ISO 13485, ISO 9001, Medical Devices Regulations and decontamination standards, ensuring the safe and effective delivery of sterilisation and decontamination services for ESHT and external customers.

This is an excellent opportunity for someone with experience of quality management, audit and compliance in a healthcare decontamination, medical devices, sterile services or similarly regulated environment. Knowledge of HSDU/SSD services, decontamination standards and accreditation processes would be highly advantageous.

Based at Eastbourne District General Hospital, with responsibility across ESHT sites as required, you will work closely with operational teams, senior managers and external regulators to drive continuous improvement, governance and quality excellence.

Main duties of the job

This role focuses on quality assurance, compliance, governance, risk management, service improvement, health and safety, and staff training across HSDU (Hospital Sterile Services) and Estates & Facilities services.

Quality Management Systems

• Manage and continually improve quality management systems.Ensure compliance with ISO 9001, ISO 13485 and regulatory requirements.
• Maintain quality documentation, procedures and records.
• Lead continuous improvement and support accreditation activities.
• Provide expert quality management advice and support across

Estates and Facilities.

• Audit and Compliance
• Develop and manage internal audit programmes.
• Conduct audits and coordinate external inspections
• Monitor corrective and preventative actions following audits.
• Prepare services for accreditation and regulatory reviews.
• Produce governance and compliance reports.
• Monitor compliance with policies, regulations and service agreements.

Governance and Risk Management

• Support investigations into incidents, complaints and non-conformities.
• Ensure risk assessments are completed and maintained.
• Monitor quality trends and escalate significant risks.
• Contribute to governance, assurance and risk reporting across Estates and Facilities.

HSDU Quality Assurance

• Ensure decontamination services meet regulatory and quality standards.
• Monitor validation, verification and quality assurance processes.
• Support compliance with Medical Devices Regulations, HTM guidance and decontamination standards.

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Job responsibilities

Please see attached job description and person specification.

Please do not hesitate to contact us if you have any further questions.

Person specification

Qualifications

Essential

• Degree or equivalent experience in Quality Management, Healthcare, Facilities Management or a related discipline.
• Internal Quality Management Systems Auditor qualification.
• Management qualification or equivalent management experience.
• Evidence of continuing professional development.

Desirable

• NEBOSH National General Certificate.
• Lead Auditor qualification
• Fire Safety Trainer qualification
• Manual Handling Trainer qualification
• Risk Assessment qualification

Experience

Essential

• Working at management level.
• Working with Quality Management Systems and conducting internal audits.
• Quality monitoring in all areas of facilities including the special requirements of medical devices.
• Monitoring of Health & Safety standards.

Skills/Knowledge/Abilities

Essential

• ISO 9001:2015
• ISO 13485:2016
• Medical Devices Regulations.
• Decontamination standards and best practice.
• Health and Safety legislation.
• Risk assessment methodologies.
• Audit and quality improvement techniques.
• Trust governance arrangements.
• Excellent communication skills.
• Strong organisational skills.
• Analytical and problem-solving skills.
• Ability to prepare reports and present findings.
• Strong IT skills.
• Ability to influence and engage staff at all levels.

Other

Essential

• Reliable work record
• Enhanced DBS clearance if applicable
• Evidence that personal behaviour reflects Trust Values
• Ability to travel independently between ESHT sites
• Commitment to continuous improvement