Hybrid Customer Service Team Leader – Growth & Coaching

Teleperformance in Newry is seeking a Customer Service Team Leader to manage a team of Client Executives in a hybrid role (50% WFH / 50% onsite). Hours are Mon–Fri 09:00–18:00, 40 hours per week, with permanent contract and a salary of £27,135.99. Lead by example, coach staff, and drive performance to exceed client expectations.

You will coordinate productivity, handle escalations, and ensure high levels of customer satisfaction while fostering professional development and internal progress.