Hybrid Customer Support Specialist: Finances & Empathy

Intrum in Glasgow is seeking empathetic Customer Support Representatives to help customers in financial difficulty. You will handle calls across diverse account types, providing personalised repayment options and clear, compassionate guidance.

The role emphasizes a customer-first approach with training, supportive team culture, and hybrid working arrangements in Glasgow. You will be the first point of contact, delivering fair outcomes and maintaining high service standards.