Hybrid Transformation Manager - Customer & Digital

NatWest Group is seeking a Transformation Manager to shape and deliver customer value strategies, coordinating across the bank to digitise experiences and drive high-impact transformation priorities. You will engage senior stakeholders, develop business cases, and lead initiatives that improve customer and colleague outcomes.

The role is hybrid, with home flexibility and 3-4 days a week in London or Edinburgh offices, joining a fast-paced, customer-focused Transformation team.