Immediate Support Coordinator - West Mercia

Job title: Immediate Support Coordinator - Shropshire, Worcestershire and Herefordshire Reports to: Immediate Support and Debrief Manager Salary: Salary of £27,427 per annum Location: Remote work with significant travel in the region Hours: Fulltime, 37.5 hours a week Post No: 2WISCFT1 Context of role: 2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult. Main duties: Service: * To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region * To contact all families within 24-48 hours of the referrals by telephone * Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction * Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls * To liaise with the Counselling Support and Outreach Coordinator, who is r...