Import Clerk

Our client, a well-established freight forwarding company based in Felixstowe are looking for an Import Clerk to join their team! Key Duties: * Manage the coordination and administration of import shipments, ensuring efficient movement of cargo. * Prepare, verify, and process import documentation accurately and in line with regulatory requirements. * Maintain compliance with customs procedures, international trade regulations, and company processes. * Communicate with customers, shipping lines, airlines, and external partners to monitor shipment progress and provide updates. * Handle import-related queries and support the resolution of any issues or delays. * Accurately input shipment details into internal systems and maintain up-to-date records. * Monitor import schedules and support the smooth running of daily operations. * Work closely with the wider operations team to ensure timely and efficient cargo handling. * Assist in investigating and resolving delayed or complex shipments. * Support continuous improvement initiatives to enhance import processes and operational efficiency. Previous Skills & Experience: * Strong understanding of international trade practices and import procedures. * Knowledge or experience of customs processes, regulations, and customs brokerage requirements. * Excellent communication skills with the ability to build effective relationships with customers, carriers, and internal teams. * High level of accuracy and attention to detail when managing documentation, data entry, and shipment records. * Previous experience within freight forwarding, supply chain, or logistics operations is desirable