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Insurance Account Handler

Brook Street UK
Antrim · posted 10 August 2026
Job type
full time
Location
Antrim, County Antrim
Category
Customer Service

Job Description

Brook Street Recruitment is working with our client in Belfast city centre to recruit a new full time and permanent experienced Insurance Account Handler

Find out more about this role by reading the information below, then apply to be considered.

As an Insurance Account Manager in the Belfast office, you will take ownership of a dedicated portfolio of commercial clients. The role will involve Account management, client retention and portfolio growth, deliver expert insurance advice and build trusted, long-term relationships.

You will be fully supported in this location by an established local team.
Key Responsibilities



  • Risk Placement: Placing all variations of complex commercial risks securely into the insurance market.


Strategic Advisory: Providing prompt, expert insurance advice tailored specifically to client needs.


Market Liaison: Partnering and negotiating effectively with insurer partners.


Portfolio Servicing: Maintaining top-tier customer service levels by processing Mid-Term Adjustments (MTAs) and managing day-to-day customer queries.


File Management: Executing robust file and case management to ensure accurate, timely, and fully completed client files.


Compliance & Privacy: Strictly maintaining client confidentiality and adhering to company policies and regulatory framework



Requirements



  • Proven InsuranceExperience: Extensive account handling background specifically within the corporate or commercial insurance sector.


Technical Proficiency: Demonstrated experience resolving technical insurance issues across various risk sizes and complexities.


Communication Skills: Excellent interpersonal, written, and verbal communication skills across all corporate and client levels. xwzovoh


Industry Credentials: Fully CII qualified or actively working toward your exams is typically required for this level



Role is working on a Monday to Friday basis - the role can be hybrid after training / probation



Salary will depend on background - please send CV to Colleen Farquharson via the apply link


Brook Street NMR is acting as an Employment Agency in relation to this vacancy.



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