Internal Account Manager

Job Description

Internal Account Manager

The following information provides an overview of the skills, qualities, and qualifications needed for this role.
- Edinburgh
- £28,500 + Annual Bonus | PermanentPeople Solutions are currently recruiting for an Internal Account Manager to join a successful and well-established global business based in Edinburgh .This is a fantastic permanent opportunity for someone with experience in B2B sales, internal sales, account management or customer service who enjoys developing customer relationships while proactively identifying new sales opportunities.The role combines account management, outbound sales and customer service, making it ideal for someone confident communicating with customers and motivated by developing accounts and increasing sales.This position is ideal for applicants looking for a role as an Internal Sales Executive , Account Executive or Customer Account Manager .Rates of Pay:£28,500 per annumAnnual bonus schemeShift Pattern:Full-time, permanent positionFlexible working hours between 08:00 and 17:00Benefits:Your benefits as an Internal Account Manager are:Annual bonus schemeFlexible working hours28 days holiday including bank holidaysHoliday entitlement increasing with length of serviceHoliday purchase schemeCompany pension with enhanced contribution optionsCompany sick pay schemeEmployee Sharesave schemeHigh street and retail discountsDiscounted gym membershipsComprehensive training and career development opportunitiesDay-to-Day Duties:Your duties as an Internal Account Manager are:Managing and developing a portfolio of existing customer accountsProactively contacting existing, new and lapsed customersMaking outbound calls to generate sales opportunitiesBuilding strong, long-term customer relationshipsSupporting the external sales teamIdentifying repeat-order, upselling and cross-selling opportunitiesProviding quotations and product informationFollowing up customer enquiries and sales opportunitiesSupporting customer queries by telephone and emailMaintaining accurate CRM and sales recordsUsing reports and sales data to identify opportunities for account growthEssential Skills:To be successful as an Internal Account Manager , you will need:Previous experience within B2B sales, internal sales, account management or customer serviceExcellent written and verbal communication skillsConfidence carrying out outbound and proactive sales activityStrong customer service and relationship-building skillsA proactive and results-driven approachGood organisation and attention to detailThe ability to manage multiple accounts and prioritiesConfidence using CRM systems xwzovoh and Microsoft OfficeStrong problem-solving skillsA positive attitude and adaptable approachDesirable Experience:Previous experience within the cleaning, hygiene, janitorial or facilities management industry would be advantageous but is not essentialTraining:Ongoing product and industry trainingStructured sales and account management developmentContinuous professional development and career progression opportunitiesSupport and coaching from experienced management teamsApply:If you have previous sales or account management experience and are looking for a permanent opportunity offering bonus potential, excellent benefits and long-term career development, apply today and a member of the People Solutions team will be in touch.People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process