Internal Sales Administrator

Internal Sales Administrator Location: Southam (On-Site) Salary: £25,000 - £29,000 per annum Job Type: Full Time, Permanent Pertemps are currently recruiting for an experienced and motivated Internal Sales Administrator to join a well-established business based in Southam. This is a fantastic opportunity for an organised and customer-focused individual who enjoys working in a busy office environment and providing key support across sales and customer service functions. The successful candidate will play a vital role in ensuring customers receive a high level of service while supporting the sales team with quotations, order processing, administration and day-to-day coordination activities. Key Responsibilities •    Act as the first point of contact for customer enquiries via telephone and email. •    Prepare and issue customer quotations, ensuring all information is accurate and communicated promptly. •    Process sales orders, invoices and dispatch documentation efficiently. •    Monitor customer orders and coordinate delivery schedules to ensure deadlines are achieved. •    Maintain accurate customer records and update internal systems as required. •    Follow up quotations and support sales activities to maximise opportunities. •    Liaise with suppliers regarding pricing, product availability and delivery timescales. •    Manage returns and resolve customer queries in a professional and timely manner. •    Produce relevant documentation including certificates, reports and customer correspondence. •    Support wider administrative and operational functions across the business. •    Assist with marketing activities, exhibitions and website updates where required. •    Provide cover and support for colleagues during periods of absence. About You •    Previous experience within a Sales Administration, Internal Sales, Customer Service or Commercial Support role. •    Excellent communication skills with a professional telephone manner. •    Strong organisational skills and attention to detail. •    Ability to manage multiple tasks and prioritise workload effectively. •    Confident using Microsoft Office applications including Outlook, Word and Excel. •    Experience using ERP, CRM or accountancy systems would be advantageous. •    A proactive and flexible approach with a willingness to learn. If you are an organised administrator with strong customer service skills and experience supporting a sales function, we would love to hear from you