IT Account Manager - Newcastle

Account Manager - Managed Service Provider (MSP) ?? Newcastle | Hybrid Working | £35,000-£45,000 DOE + £25k-£30k OTE (uncapped, Year 1) and rising annually About the Role We're an established Newcastle-based MSP looking for an experienced Account Manager to grow and manage a portfolio of existing client accounts. This is a relationship-first, revenue-driving role, not cold-calling new business, but expanding and protecting what we've already won. What You'll Do Own a book of existing MSP client accounts, acting as their primary commercial point of contact Identify upsell and cross-sell opportunities across our managed services, cloud, security, and infrastructure offerings Build long-term, trusted relationships with client stakeholders (IT Managers, Ops Directors, business owners) Conduct regular account reviews, renewals, and contract negotiations Work closely with technical and delivery teams to ensure client satisfaction and retention Hit and exceed revenue growth targets across your portfolio What We're Looking For Proven account management experience within an MSP, IT reseller, or technology services environment Strong commercial acumen, comfortable owning revenue targets and having pricing/contract conversations Excellent relationship-building and communication skills Understanding of core MSP services (managed IT, cloud, cybersecurity, connectivity) Self-motivated, organised, and able to manage a varied portfolio independently What's On Offer Base salary £35,000-£45,000 (dependent on experience) £25,000-£30,000 OTE in Year 1, with commission structure increasing year on year Uncapped commission Hybrid working A genuine career path within a growing MSP Ready to take ownership of a strong client portfolio and be rewarded for growing it? Apply now.

TPBN1_UKTJ