IT Field Engineer

Location: Redruth, Cornwall
Salary: Up to £35,000 DOE
Coverage: Cornwall Only
Employment Type: Full-time

The Opportunity

We are working with a well-established and growing IT services provider based in Redruth, Cornwall, who are looking to add an experienced IT Field Engineer to their technical team.

This is a hands-on role where you will be travelling to client sites across Cornwall, providing a mixture of 1st and 2nd Line IT support, troubleshooting technical issues and assisting with installations, upgrades and general infrastructure work.

You'll be joining a team that provides both remote and onsite IT support to a wide range of businesses across Cornwall.

The Role

As an IT Field Engineer, you will be responsible for:

• Visiting customer sites across Cornwall to resolve IT issues.
• Providing 1st and 2nd Line technical support to end users.
• Troubleshooting hardware, software, networking and connectivity issues.
• Diagnosing and resolving Windows and Microsoft 365 issues.
• Supporting desktops, laptops, printers and other IT hardware.
• Setting up and configuring new PCs, laptops and user accounts.
• Assisting with network and infrastructure installations.
• Supporting Microsoft technologies i...