IT Service Desk Engineer

IT Service Desk Engineer – Swindon/Wiltshire/Oxfordshire – £26,000 to £32,000 We’re partnering with a growing tech consultancy in Swindon/Wiltshire that’s searching for an ambitious IT Service Desk Engineer. The shift pattern is 4 on 4 off, covering days and nights. What You’ll Be Doing * Delivering confident 1st/2nd line support across a busy, enterprise‑level environment * Owning incidents from start to finish and driving quick, effective resolutions * Playing a key role in improving processes, service quality, and team performance What You Bring * Experienced in supporting Windows OS and Microsoft 365 * Familiarity with enterprise tools like Teams and SharePoint * Confident with Active Directory, user admin, and group policies * Networking fundamentals (DNS, DHCP, TCP/IP) a plus * Hands‑on experience with ServiceNow, Jira Service Management, or similar ITSM platforms Why You’ll Love This Role * A real chance to develop within a tech centric organization * A supportive team that wants you to grow and succeed * Hybrid working * Training, development, and exposure to enterprise‑level tech If you’re a motivated Service Desk Analyst/Engineer who wants that next step please get in touch. Please contact pete@ jiyupeople. co. uk IT Service Desk Engineer – Swindon – £26,000 to £32,000