IT WMS Support Analyst

IT WMS Support Analyst

Location: Milton Keynes Job Type: Full Time Salary: £35,000 DOE Shifts: Monday - Friday 9am - 5.00pm

We are seeking a proactive and customer-focused WMS Systems Analyst to help ensure the smooth operation of warehouse management and business systems across a fast-paced distribution environment.

Working closely with operational teams and key stakeholders, you will support existing systems, identify opportunities for process improvements, and assist with the implementation of new solutions that enhance efficiency and productivity.

Key Responsibilities

• Provide support for Warehouse Management System (WMS) queries and issues.
• Collaborate with operational teams to assess requirements and identify productivity improvements.
• Work with system users to develop practical, supportable solutions.
• Support a range of business-critical systems alongside the wider systems team.
• Test and implement new processes, integrations, and third-party interfaces, including carrier systems.
• Deliver user training on systems and business processes.
• Manage system updates, upgrades, and ongoing maintenance.
• Document processes and create user guides where required.

Please note: This role will require occasional out-...