Key Account Manager

Key Account Manager Location: Brownhills, Staffordshire Salary: Excellent DOE + Bonus + Car + Benefits Are you a high performing Key Account Manager, Technical Sales, Business Development Manager or Technical Sales Engineer, on the rise of your career in a customer facing role, who would like to work for a highly profitable manufacturing Plc based in the North Midlands/Staffordshire borders? Reporting into the Sales Director, a vacancy has arisen for a Key Account Manager, focussed on developing relationships with the European customer base and spotting new opportunities to increase revenue. Working as part of a dynamic commercial team, in a fast-paced production environment, you will sell castings and machined parts to the Truck, Commercial Vehicle/Automotive and general engineering markets. The Role: * Look after and grow a group of important customer accounts across the commercial vehicle and engineering sectors. * Build strong working relationships with customers at different levels, including purchasing, quality, engineering, logistics, project teams and senior managers. * Create clear account plans that highlight opportunities, margin improvements, contract risks and longer-term growth potential. * Be the main day-to-day contact for assigned customers, making sure communication is clear, timely and helpful. * Spot opportunities for new projects, product supply, technical services, process improvements, aftermarket support and contract renewals. * Help manage new part projects so customers can build and test their products on time, including sourcing the services and products needed for each project. * Prepare and present quotations and contract information in a clear and professional way. * Lead commercial discussions, negotiations and framework agreement renewals. * Keep track of account performance, sales pipeline, revenue forecasts, customer feedback and market activity. * Help resolve customer issues by bringing the right internal teams together and keeping everyone updated. The Person: * A technical qualification in an engineering discipline e.g. NVQ level 5 or higher, apprentice trained or graduate. Training in strategic account management, consultative selling, solution selling or negotiation would be useful. * You will be a KAM, Technical Sales Manager, Business Development Manager or in Customer Relationship Management ideally selling into the automotive, engineering or manufacturing industries. * Experience of working with OEMs, Tier 1 suppliers, industrial manufacturers, automotive or similar technical sectors is ideal. * A good understanding of engineering customers and how purchasing, technical, operational and project teams make decisions. * A proven record of keeping key customers, growing sales, improving margins and building long-term commercial relationships. * Experience looking after complex accounts, longer sales cycles, technical proposals or customers with more than one site. * Good commercial awareness, including pricing, margins, forecasting, contract terms and negotiation. * Confidence discussing technical products, drawings, specifications, service requirements or engineered solutions with customers and internal teams. * A team player, able to problem solve and deliver technical solutions to customers. * An inquisitive and energised person with a driven personality is sought who has a thirst for learning. * Excellent communication, interpersonal and negotiation skills. * Comfortable using CRM systems, Microsoft Office and sales reporting tools. * Full UK driving licence and willingness to travel to customer sites worldwide. This is a truly exciting opportunity to develop your career within a highly profitable Plc and to travel internationally and in return we offer an excellent salary and the opportunity to work in a friendly and energised environment