LCV Service Advisor

LCV Service Advisor – Dagenham £32,000 - £42,000 per annum (including bonus) An exciting opportunity has arisen for an experienced LCV Service Advisor to join a busy and successful commercial vehicle dealership in Dagenham. We are looking for a customer-focused individual with experience in the commercial vehicle sector who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. This is an excellent opportunity to join a supportive team with fantastic earning potential and career progression. Key Responsibilities * Welcoming customers and managing their light commercial vehicle service and repair requirements. * Booking LCVs in for servicing, maintenance and repairs. * Liaising closely with the workshop to ensure repairs are completed efficiently and on time. * Keeping customers informed throughout the repair process. * Preparing estimates, invoices and processing payments. * Maximising service department opportunities while maintaining excellent customer satisfaction. * Ensuring all manufacturer and dealership processes are followed. The Ideal Candidate * Previous experience as a Service Advisor, ideally within the commercial vehicle or motor trade sector. * Excellent communication and customer service skills. * Strong organisational skills with the ability to manage a busy workload. * A professional, proactive and team-focused attitude. * Good IT and administrative skills. * Full UK driving licence preferred. What's on Offer * £32,000 - £42,000 per annum (including bonus). * Competitive bonus structure. * Ongoing manufacturer training and career development. * Friendly and supportive working environment. * Opportunity to join a well-established commercial vehicle dealership. * Genuine opportunities for career progression. If you're an experienced LCV Service Advisor looking for your next opportunity in Dagenham, we'd love to hear from you. Apply today