Lead CCAI for Telesales & Data Pipelines
Iberdrola
Blantyre · posted 17 August 2026
Location
Blantyre, Scotland
Category
Management & Operations, IT & Technology
ScottishPower, part of the Iberdrola Group, is seeking a Senior Database and Analysis Manager to lead the end-to-end design, configuration and operationalisation of Call Centre Artificial Intelligence within the telesales environment. You will optimise performance, develop data pipelines and embed AI-driven insights into Sales operations.
The role emphasises rapid deployment, measurable commercial impact and collaboration with Sales, QA and Training teams.
#J-18808-Ljbffr