Lead Technical Product Owner (Adobe Customer Journey Analytics)

Better content. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We turn big ideas into the products, content and services millions of people love. Our vision is to enable Sky’s growth ambitions through Data and AI—deepening customer relationships, optimising commercial performance, and improving operational efficiency. As Lead Technical Product Owner for Customer Journey Analytics (CJA), you will define and lead Sky’s cross-channel analytics capability, ensuring consistent, trusted insight across digital and non-digital customer journeys. Sitting within Sky Data and working closely with Product, Technology, Martech and business stakeholders, you will set the direction for Adobe CJA and ensure it drives measurable value and better decision-making across the enterprise. Collaborate with Data Engineering, Martech, Technology and Privacy teams to deliver scalable, compliant analytics solutions Drive stakeholder alignment across Sky Data, DME, Value Streams and Operations to enable consistent journey measurement and reporting Track adoption, data quality and value realisation, continuously improving outcomes linked to customer insight and commercial impact Deep understanding of omni-channel data (behavioural, transactional, customer) and how it drives reporting and insight Track record of establishing governance, data standards and consistent measurement frameworks across teams Experience leading cross-functional collaboration across data, technology and business teams Familiarity with data governance, privacy and compliance considerations in analytics environments Experience building enablement frameworks (training, playbooks, adoption strategies) Free Sky TV or NOW package , including Sky Sports and Sky Cinema   ~ Pension package  with up to 9% employer contribution ~ Private healthcare with mental health support ~ Aviva Digital GP and dental insurance ~ Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect  ~ Sharesave and Tech schemes ~ We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. Your office space: Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations.   Plus, there ’ s free onsite parking available for cars, motorbikes and bicycles. We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. We ’ re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. To find out more about working with us, search #LifeAtSky on social media.