Leasing Consultant

Vertus are looking to recruit a Leasing Consultant to join our Leasing Team. Reporting directly to the Leasing Manager, you will be responsible for the sourcing and qualifying of prospective residents, helping to find their new home in our Vertus community. Vertus prides itself on delivering one of the best rental experiences in London and consistently deliver the highest levels of customer service. Working with us you will become a Vertus & Canary Wharf brand ambassador.

• Salary £30,784 per annum, plus commission.
• Working shifts: Monday to Friday, 8am to 5pm, 8.30am to 5.30pm or 10am to 7pm.
• Saturday working is required from 10am to 4pm, alternate weeks.
• Please note that this position is a 6 month FTC.

MAIN RESPONSIBILITIES

• Responding to website, portal, email and telephone enquiries within agreed service levels and KPI targets.
• Qualifying leads and assessing suitability of prospective residents in relation to affordability, employment status, Right to Rent requirements and eligibility criteria.
• Capturing enquiry sources and maintaining accurate records within the CRM system (HubSpot), ensuring all customer interactions and status updates are recorded accurately.
• Understanding prospective residents' needs and matching them to suitable...