Legal Secretary / Legal Administration

A great opportunity has arisen for a Legal Secretary in Banbury, working with the Dispute Resolution Department on a full-time permanent basis. The successful candidate will provide a full secretarial and support service within the department, supporting a Senior Solicitor and Paralegal. You will need excellent keyboard skills, a polite and patient manner, initiative, and a flexible approach, no previous experience needed - just excellent administration skills. Day to day duties include - Undertaking typing and secretarial work within the Dispute Resolution Department Dealing with initial new client enquiries, allocating them amongst fee earners and signposting appropriately Handling of and dealing with clients calls (as delegated by fee earners) and liaising with fee earners on case developments Dealing with clients by phone, email and in person as required Making appointments for clients and diary management Conflict checks on new clients Maintaining files and ensuring efficient case management of matters Preparing bundles for court Preparing documents as required by fee earners File opening and closing of matters using the case management system Producing accurate detailed work to ensure excellence in legal services Attending Dispute Resolution Department Support Meetings and Firm Wide Meetings Support with preparation of bills for approval Issue accurate cost scheduling for clients on a regular basis under fee earner supervision and instructions Maintain and protect client confidentiality at all times internally and externally Providing other general administrative support Undertaking any reasonable instructions given by management within the limits of this employment description The ideal candidate will have - Excellent keyboard skills with a good knowledge of Microsoft Outlook and Word. Case management system experience would be advantageous Strong administrative experience essential Dynamic in approach and uses initiative when dealing with clients or potential clients A positive approach to customer service Ability to be a team player and flexible outlook Efficiency to deal with awkward situations and difficult clients in a professional manner Ability to remain discreet and maintain employee and client confidentiality at all times Please apply asap, this role is working for a friendly and supportive team, with excellent benefits and competitive salary within a well established Law firm. TPBN1_UKTJ