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Lettings Manager

Regional Recruitment Services
Northgate · posted 19 August 2026
Salary
£60,000 a year
Job type
full time
Location
Northgate, West Sussex
Category
Construction and Property
Lettings Manager Crawley We are looking for an experienced Lettings Manager to join an established property team based in Crawley .

Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.
This is an excellent opportunity for an experienced lettings professional who can combine strong operational knowledge with leadership, customer service and commercial awareness.
The role will involve overseeing day-to-day lettings activity, supporting a team and helping to drive growth across the local rental market.
The Role As Lettings Manager, you will take responsibility for the performance and smooth running of the lettings function.
Your responsibilities will include:
Managing the day-to-day operation of the lettings department

Leading, supporting and developing members of the lettings team

Overseeing new landlord instructions and rental opportunities

Conducting and supporting property valuations and rental appraisals

Managing applicant enquiries and ensuring a strong pipeline of prospective tenants

Overseeing property viewings, offers and negotiations

Ensuring lets progress efficiently through to move-in

Building and maintaining strong relationships with landlords and tenants

Identifying opportunities to generate new instructions and grow the managed portfolio

Monitoring local rental market conditions and advising clients accordingly

Working closely with property management and other internal teams

Monitoring departmental performance against agreed targets and KPIs

Handling escalated client and operational issues

Ensuring properties are marketed accurately and effectively

Maintaining high standards of compliance and customer service

Reviewing processes and identifying opportunities to improve efficiency

Producing relevant performance and management information for senior leadership

About You We're looking for an experienced Lettings Manager or Senior Lettings professional with a strong understanding of the residential rental market.
You should have:
Proven experience within residential lettings

Previous team leadership or management experience

Strong knowledge of the lettings process from instruction through to move-in

Experience dealing with landlords, tenants and applicants

A proven track record of achieving lettings or business targets

Strong negotiation and communication skills

Excellent customer service and relationship-building abilities

Good understanding of relevant lettings legislation and compliance requirements

Strong organisational and time-management skills

A proactive and commercially focused approach

The ability to motivate and develop a team

Confidence handling complex or escalated situations

The Ideal Candidate The ideal candidate will be an experienced lettings professional who enjoys leading people, winning business and delivering results .
You'll be confident managing a busy department while remaining hands-on when required, with a strong focus on landlord relationships, applicant experience and successful deal progression. xwzovoh
This role would suit an experienced Lettings Manager, Senior Lettings Negotiator or Assistant Lettings Manager ready to take the next step in their career.
If you're an experienced lettings professional looking for your next opportunity in Crawley , we'd be interested in hearing from you.
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