Maintenance Controller

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.  We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.Fleet Maintenance ControllerHarrogate Leasing | 40 hours | Monday–Friday 08:30–17:30 | Competitive / negotiable salary depending on experienceWe’re looking for an experienced Fleet Maintenance Controller to support the smooth, cost‑effective maintenance of our car and commercial fleet. You’ll use your technical expertise to authorise repairs, control maintenance spend and deliver an exceptional customer experience.What you’ll doAuthorise maintenance and repair work promptly, ensuring accuracy and cost controlSupport customers and drivers with SMR queries in a helpful, friendly and professional mannerMaintain accurate customer and vehicle records, ensuring all data is current and compliantManage service recalls, MOT reminders and invoice processing within company guidelinesStay up to date with technical bulletins and industry developments to support effective decision‑makingWhat you’ll bringAutomotive maintenance background with strong technical knowledgeExcellent communication and customer service skillsAbility to work independently and make sound decisionsCore Benefits:Competitive salaries with structured pay scales and progression as you grow within the businessGenerous annual leave that increases with your length of serviceEnhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leaveAccess to Techscheme for discounted technology purchases with flexible paymentsHealth & Wellbeing:Eyecare vouchers to help cover vision care needsSmart Health – 24/7 access to GP services to support your mental and physical wellbeingDental insurance for everyday dental care and unexpected treatmentsOptional critical illness cover for peace of mind during life's most challenging momentsFinancial Wellbeing:MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly appFree will writing services to help plan for the futureFlexible life assurance options and partner life assurance for added protectionLeisure & Lifestyle:Discounted gym memberships to support an active lifestyleTravel insurance to help you explore with confidenceAccess to home and technology vouchersbYond card and a wide range of exclusive retail and lifestyle discountsWe strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.