Major Loss Field - Regional Manager

Regional Major Loss Manager - Salary Competitive Youll be joining Avivas Major Loss team during an important period of growth and transformation. Our teams support customers through some of the most challenging home claims they will ever face. This role plays a key part in strengthening our capability, developing our people, and delivering consistent, high-quality outcomes across the region. A bit about the job Youll lead a team of Major Loss Field Adjusters who manage domestic property claims ranging from £50,000 to £250,000. The role exists to ensure we support customers with expertise, accuracy, and compassion when they need us most. Youll oversee all operational and technical elements, driving high standards in quality, estimating, cost control, and customer service. Youll build capability across the region by coaching, developing, and supporting your team. Youll also work with colleagues across Claims to improve processes, share insight, and help shape future ways of working. Skills and experience were looking for Experience in a managerial role leading a team within a specialist claims area.

Experience handling complex property claims, ideally including losses exceeding £100,000.

Strong understanding of building practices and regulations linked to reinstatement work.

Ability to plan, prioritise, multi-task, and deliver within agreed timeframes.

Excellent communication skills, with proven experience coaching and mentoring others.

What youll get for this role Our purpose

with you today, for a better tomorrow

is a promise we make to our colleagues too. And one of the ways we deliver on that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary competitive

depending on location, skills, experience, and qualifications

Bonus opportunity

10% (actual amount depends on your performance and Avivas)

Generous

pension

scheme

Aviva will contribute up to 14%, depending on what you put in

29 days holiday

plus bank holidays, with the option to buy or sell up to 5 days

Aviva-funded Private Medical Benefit , giving you access to expert support when needed

Up to

40% discount on Aviva products , plus discounts with other retailers

Up to

£1,200 of free Aviva shares

per year through our Matching Share Plan, plus the

Save As You Earn

scheme

Brilliantly

supportive policies , including parental and carers leave

Flexible benefits

to suit you, including sustainability options such as cycle to work

Be part of our

Aviva Communities

and use your

3 paid volunteering days

to help others

We take your

wellbeing

seriously, with lots of support and tools available

Take a look here to learn more. You can also use our calculator to see what your total Aviva Reward could be. Aviva is for everyone Were inclusive and welcome applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you dont, wed still encourage you to apply. We also consider all types of flexible working, including part-time and job-shares. We flex locations, hours, and working patterns to suit our customers, our business, and you. Most of our people are smart working

spending around 50% of their time in our offices each week, combining the benefits of flexibility with time together. To find out more about working at Aviva, take a look here. Ready to apply? Wed love you to submit your application online. If you need an alternative method of applying or support during the process, please email

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