Managed Care Consultant - Herts

Managed Care Consultant Home-based -  Must be based in Herts. Full-time - Salary from £32,000+ (DOE) We are seeking a Managed Care Consultant to oversee client services and care delivery across Herts. This home-based role involves regular regional travel (typically no more than 90 minutes from your home location) and occasional attendance at the Kent head office for meetings. The Role You will be responsible for:

• Managing and reviewing client care packages to ensure high standards and regulatory compliance
• Conducting client reviews and maintaining accurate, person-centred care plans
• Supporting new client assessments and service start-ups
• Acting as a key point of contact for clients and families, ensuring an excellent customer experience
• Managing, supporting and performance-reviewing care staff within your region
• Supporting recruitment, training compliance and staff retention
• Investigating and resolving client or staff concerns professionally and effectively

About You

• Experience in a client-focused role within a regulated environment (healthcare, care, social services, police, housing, or similar)
• Care sector experience is advantageous but not essential
• Strong understanding of compliance, quality standards and governance
• Excellent communication, organisation and time-management skills
• Confident working indepe...