Manager-Account Manager

Uniserve is the UK's largest privately-owned international freight and logistics company. Operating through a global network of professional partners, we provide innovative supply chain solutions across all major trade markets, with specialist expertise in Europe, China, South East Asia, and the Indian Subcontinent. Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. Based at our excellent facility in Felixstowe (FMDC) the role of the Account Manager will be to maintain and further develop quality relationships with existing key account customers and also champion operational success and ensure customer retention and development is always a priority. Manage current key account customer(s) Maintain effective relationships with existing customers and internal business units Provide an exceptional level of service to customers Speaking to customers via MS Outlook, MS Teams and telephone, helping them with their questions and resolving their issues Engage with the warehouse departments to keep the communication flow effective Identify and communicate ways the company can continuously improve in all areas of customer interaction and operations Complete training as necessary to develop skill sets and knowledge base Completion of any other duties as reasonably requested by the Management Team Minimum of 1 years experience within a Logistics Account Management background Proficiency in MS Office, including PowerPoint, MS Word and Excel. Attention to detail supported by high quality written and verbal communication skills Willingness to learn roles across the broader W+T Commercial Team Comply with company policies Always protect the interests of the business and escalate any areas of concern to the Senior Management team Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks: Competitive Salary: We value your skills and commitment. Discretionary Bonus: Because your hard work deserves to be rewarded. Pension Scheme: We've got your future covered. Annual Salary Review: Your growth matters to us. Free Eye Test and up to £69 Vouchers towards Glasses: Interest-Free Company Loan: We're here to support you. Free On-Site Parking: Referral Bonus £750: Spread the word and earn some extra cash. Group Life Policy: We've got you covered. Flexible Career Pathway: Enhanced Holiday Scheme: we believe loyalty should be rewarded. Apprenticeships: Earn while you learn we offer apprenticeships that build talent in vital areas like technology, people, finance, operations and much more. Private Health Care: We are committed to your wellbeing.