Medical Administrator

Job summary

We have an exciting opportunity for a Business Support Administrator to support the West of England Specialist Gender Identity Clinic (WESGIC). Are you a team player who likes a challenge? Have you got the skills to support our busy, interesting professional team? If so this role may be right for you so why not apply and become part of our friendly service.

This role is interesting and varied; from generating letters, taking phone calls from clients and external providers, providing admin support in team meetings, processing referrals, uploading and updating patient records and any ad hoc duties.

Main duties of the job

We are looking to recruit somebody who has:

• Efficient manner
• Friendly, approachable and able to build positive relationships
• Strong organisation, interpersonal and communication skills
• Strong initiative and adaptability
• Able to cope with unexpected changes in routine
• Motivated with good attention to detail
• Able to work independently and as part of a team

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role.

Person specification

Experience

Essential

• Excellent organisational skills.
• Ability to prioritise workload and adapt to change when required
• Experience of working as part of a team
• Previous experience of working within an administrative or secretarial team
• Experience of dealing with confidential and complex information
• Ability to take accurate formal and informal minutes
• Demonstrate good numeracy and literacy skills
• Experience of general office routine and filing systems
• Previous NHS experience of working in a Healthcare or Social Care administrative setting
• Experience of Audio transcription

Desirable

• Previous experience in a Medical Secretarial role

Qualifications

Essential

• Business Administration Level 3 / T Level qualification in Management and Administration, or equivalent experience.
• GCSE English or equivalent.
• Evidence of continuing professional and personal development.

Desirable

• AMPSPAR or BSMA Certificate in Medical Terminology or equivalent ICDL (International Computer Driving License), or equivalent experience.