Medical Receptionist Maternity Cover

Job summary

To assist the GPs in the provision of the service to patients by facilitating access to the doctor in an organised, efficient and caring manner. To provide efficient and organised administrative support in reception in line with practice requirements and guidelines.andTo input data onto the practice database.

Provide reception desk duties as required Booking patients when they arrive, directing them to appropriate rooms, making appointments

Deal with any telephone enquiries in a respectful and friendly manner, ensuring correct details are recorded and forwarded to relevant personnel

Relay messages and home visits to appropriate staff/GP

Maintain an accurate filing system

Convey results to patients

Photocopy documentation for patients or GP

Deal with all enquiries (from patient, hospital or another surgery) in a sympathetic and confidential manner

Act as chaperone if requested

Issue receipt for any money collected eg for vaccinations or medicals

Assist at student registration

Keep reception area tidy

Follow practice protocol for changing addresses

Ensure records of deducted patients sent to SSP weekly

Register new patients

Copy patient records as and when required as directed by Practice Manager.

Act as point of contact for queries from the SSP.

Print off full patient reports and medication as and when required.

Any other delegated duties appropriate to the post

Main duties of the job

To assist the GPs in the provision of the service to patients by facilitating access to the doctor in an organised, efficient and caring manner. To provide efficient and organised administrative support in reception in line with practice requirements and guidelines.AndTo input data onto the practice database.

Provide reception desk duties as required Booking patients when they arrive, directing them to appropriate rooms, making appointments

Deal with any telephone enquiries in a respectful and friendly manner, ensuring correct details are recorded and forwarded to relevant personnel

Relay messages and home visits to appropriate staff/GP

Maintain an accurate filing system

Convey results to patients

Photocopy documentation for patients or GP

Deal with all enquiries (from patient, hospital or another surgery) in a sympathetic and confidential manner

Act as chaperone if requested

Issue receipt for any money collected eg for vaccinations or medicals

Assist at student registration

Keep reception area tidy

Follow practice protocol for changing addresses

Ensure records of deducted patients sent to SSP weekly

Register new patients

Copy patient records as and when required as directed by Practice Manager.

Act as point of contact for queries from the SSP.

Print off full patient reports and medication as and when required.

Any other delegated duties appropriate to the post

About us

We are a friendly, happy training practice

We have 5 GP partners, a wonderful nursing team and fabulous admin and reception team.

Job responsibilities

To assist the GPs in the provision of the service to patients by facilitating access to the doctor in an organised, efficient and caring manner. To provide efficient and organised administrative support in reception in line with practice requirements and guidelines.AndTo input data onto the practice database.

Provide reception desk duties as required Booking patients when they arrive, directing them to appropriate rooms, making appointments

Deal with any telephone enquiries in a respectful and friendly manner, ensuring correct details are recorded and forwarded to relevant personnel

Relay messages and home visits to appropriate staff/GP

Maintain an accurate filing system

Convey results to patients

Photocopy documentation for patients or GP

Deal with all enquiries (from patient, hospital or another surgery) in a sympathetic and confidential manner

Act as chaperone if requested

Issue receipt for any money collected eg for vaccinations or medicals

Assist at student registration

Keep reception area tidy

Follow practice protocol for changing addresses

Ensure records of deducted patients sent to SSP weekly

Register new patients

Copy patient records as and when required as directed by Practice Manager.

Act as point of contact for queries from the SSP.

Print off full patient reports and medication as and when required.

Any other delegated duties appropriate to the post

Person specification

Experience

Essential

• Experience desirable

Desirable

• Experience working in a GP surgery would be desirable but full training given.