Medical Secretary - Spinal Surgery

Job summary

The Spinal Surgery Department is looking for an experienced secretary to join its busy secretarial team.

We are looking for someone with an approachable, helpful, flexible attitude who enjoys working as part of a team. You should also have good communication skills, administrative and organisational skills and be able to produce accurate audio typing and respond to ad hoc queries and deadlines effectively.

Main duties of the job

• Working with the Epic EPR system to monitor patient pathways working to nationally targets.
• Responsible for the co-ordination of the administrative functions relating to the admission of patients into hospital for surgery, ensuring waiting lists are up to date and theatre lists are fully utilised.
• Add patients to the relevant in-patient and day-case waiting lists on the Patient Administration System; planning and maintaining the waiting list in accordance with the Patient Access Policy and Trust procedures.
• Management and validation of patients 18-week Referral to Treatment pathways working closely with the Operations Coordinator and validation team.
• Answering queries from patients and directing them where necessary.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person specification

Qualifications

Essential

• 5 GCSEs, grade C or above, including English & Maths

Desirable

• AMSPAR Qualification
• RSA/OCR 2-3 Audio Typing

Experience

Essential

• Proven Secretarial/Admin experience
• Audio Typing
• Microsoft Office applications including Word, PowerPoint, Excel and IT skills
• Work involving contact with members of the public.

Desirable

• NHS experience
• Epic EPR

Knowledge

Essential

• Ability to prioritise workload and work on own initiative
• Data Protection
• Ability to maintain confidentiality at all times
• Knowledge of all Trust/NHS targets
• Ability to work as part of a team

Desirable

• Medical terminology
• Knowledge of waiting list and Trust access policy.