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Medicines Safety Officer

Norfolk & Suffolk Foundation NHS Trust
Norwich · posted 18 August 2026
Salary
£57,528 – £64,750 a year
Job type
permanent
Location
Norwich

Job summary

Are you a highly motivated and experienced pharmacist with a passion for medication safety?

Are you looking for an opportunity to influence patient safety across a large NHS organisation and work at the forefront of medicines governance and quality improvement? Do you have the skills to identify and manage risk, lead change, investigate incidents, and provide assurance around the safe and effective use of medicines?

If so, Norfolk and Suffolk NHS Foundation Trust (NSFT) has an exciting opportunity for you to join our friendly and innovative Pharmacy Team as a Medication Safety Officer (MSO).

This is a rewarding role that will enable you to make a real difference to patient care by leading on medication safety, learning from incidents, supporting quality improvement initiatives, and helping to shape safer systems and processes across the Trust.

As our Medication Safety Officer, you will work collaboratively with clinical teams, medicines governance groups, and senior leaders to promote a positive safety culture and ensure compliance with national and local medicines safety requirements.

Location

NSFT Pharmacy services cover both Norfolk and Suffolk. The successful candidate can be based at sites within either county, with opportunities for agile and flexible working.

Main duties of the job

As an MSO, you will:

  • Offer a leadership role to the medication safety agenda across the organisation
  • Act as an expert specialist medicine safety pharmacist
  • Encourage medicines incident reporting and learning
  • Manage medicine incident reporting including dissemination of lessons learnt from incident investigations
  • Identify medicine safety issues from national guidance and embed into clinical practice
  • Act as the organisational link with the MHRA and NHSE to receive essential communications and escalate concerns related to the safe use of medicines,
  • Implement local actions to improve medicine safety which align with national safety initiatives, including national patient safety alerts
  • Be an active member of the Medicines Optimisation Committee and Trust wide committees to represent safe use of Medicines
  • Be an active member of the national medicine safety officer network and any local/regional medicine safety groups

About us

Some of the benefits included with this role:

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

Job responsibilities

Why Join Us?

  • A dedicated Medication Safety Officer role with opportunity to influence practice across the Trust.
  • Work within a supportive and experienced pharmacy team.
  • Opportunity to lead medicines safety improvement initiatives and contribute to strategic developments.
  • No weekend, bank holiday, or late-duty rota commitments.
  • Flexible working arrangements supported.
  • Access to ongoing professional development and leadership opportunities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

Person specification

Qualifications

Essential

  • GPhC registration as a pharmacist
  • MPharm/equivalent
  • Postgraduate diploma

Desirable

  • Membership of the Royal Pharmaceutical Society
  • Non-medical prescribing
  • Membership of CMHP
  • Leadership/management qualification.

Experience

Essential

  • Significant mental health experience
  • Supervising, developing and appraising staff
  • Significant hospital experience
  • Incident investigation and reporting
  • Lead/participate in audits
  • Awareness of current national standards, guidelines...

Desirable

  • Experience of digital risk management systems.
  • Experience of managing a team
  • Experience of service development

Skills

Essential

  • Proven ability to work as part of a multidisciplinary team
  • Ability to interpret and communicate highly complex data
  • Ability to manage change and conflict
  • Ability to cope with conflicting pressures and deadlines

Knowledge

Essential

  • Knowledge of clinical governance, clinical audit and risk management
  • Expert knowledge of medicines management and medicines optimisation
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