Membership Administrator
Office Angels
London
Job type
temporary
Location
London, England
Membership Administrator
Remote £14.80ph Temporary Contract: 3-4 Weeks Initially (Potential Extension) 7-Hour Working Day | Core Hours 10am-4pm Start Date: Monday 24 August
We're looking for a Membership Administrator to provide vital support to a busy membership team during a period of absence. This is a fantastic opportunity to join an organisation making a real difference within the charity and not-for-profit sector.
What You'll Be Doing
- Providing first-line support to members via shared inboxes
- Responding to enquiries professionally and efficiently
- Triaging communications and directing requests appropriately
- Maintaining accurate membership records within the CRM system (full training provided)
- Supporting member onboarding and managing user access to member-facing platforms
- Identifying and escalating system or account issues where required
- Carrying out data cleansing and record maintenance activities
- Assisting with research and administrative projects to support membership services
What We're Looking For
- Previous administration or customer service experience
- Excellent communication and interpersonal skills
- Strong attention to detail ...
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