Neighbourhood Manager

Location: Welwyn Garden CityRate: £35.50 per hour (Umbrella)Contract: Minimum 3 MonthsHours: Full Time

We are currently recruiting for an experienced Neighbourhood Team Leader on behalf of a local authority in Welwyn Garden City.

This is an excellent opportunity for an accomplished housing professional to take a leading role in delivering high-quality tenancy and neighbourhood management services across a diverse housing portfolio. You will lead a team of Neighbourhood Officers, manage complex tenancy issues, drive service improvements, and ensure the delivery of excellent outcomes for residents.

Key Responsibilities

• Lead the delivery of tenancy management services across the council's housing stock.
• Manage neighbourhood and estate management operations, ensuring high service standards.
• Oversee and resolve complex tenancy management cases, providing professional housing advice and guidance.
• Identify and implement service improvements to enhance neighbourhood management services.
• Monitor performance against key performance indicators and corporate objectives.
• Lead, supervise, coach and develop a team of Neighbourhood Officers.
• Manage staff performance and support professional development.
• Build and maintain effective relationships with residents, partners and inte...