Neighbourhood Officer

The Opportunity We're currently recruiting for an experienced Housing Officer to join a busy social housing provider on a 12-month contract. This is an excellent opportunity for a neighbourhood-focused housing professional who can hit the ground running and manage a varied patch with minimal supervision. Working largely remotely, you'll be responsible for delivering a high-quality neighbourhood and tenancy management service, ensuring residents receive excellent customer service while maintaining sustainable communities. Key Responsibilities * Manage a designated neighbourhood patch. * Deliver all aspects of tenancy management, including tenancy sign-ups, reviews and tenancy sustainment. * Investigate and manage anti-social behaviour cases through to resolution. * Undertake estate inspections and ensure neighbourhood standards are maintained. * Deal with tenancy breaches and take appropriate enforcement action where required. * Identify and support vulnerable residents, making referrals to relevant services. * Work closely with internal teams and external agencies including local authorities and police. * Respond to resident enquiries and complaints efficiently and professionally. * Maintain accurate case records and ensure compliance with housing policies and procedures. About You To be considered, you must have: * Proven experience working as a Housing Officer, Neighbourhood Officer, Tenancy Officer or similar within social housing. * Experience managing ASB and tenancy-related cases. * Strong knowledge of housing and tenancy management practices. * Excellent communication and stakeholder management skills. * The ability to manage a varied caseload independently. * Experience working within a housing association, local authority or social housing provider. * Availability to start at short notice or immediately. Interested? Apply today for immediate consideration