NEIGHBOURHOOD OFFICER

NEIGHBOURHOOD OFFICER

Blackburn or Blackpool

£31,403 rising to £33,056 (at 2 years subject to performance)

Permanent, Full Time

L&G Contract (Legal & General)

Job Purpose

Reporting to the L&G Contract Manager, the Neighbourhood Officer will play a key role in delivering high-quality housing management, customer service and neighbourhood services across the L&G portfolio.

You will be responsible for providing a responsive, customer-focused service, acting as a key point of contact for customers while supporting the effective management of homes, tenancies, neighbourhoods and communities. The role combines customer service, tenancy management, repairs co-ordination, lettings, estate management and administrative support to ensure customers receive an excellent service and sustainable tenancies are maintained.

Working as part of the dedicated L&G contract team, the role will support the delivery of contractual obligations, customer outcomes and performance standards across the portfolio, ensuring services are delivered efficiently, consistently and in line with the expectations of both Great Places and L&G.

What you’ll be doing;

• Deliver excellent customer service and act as a key point of contact for customers across tenancy, neig...